Last Updated: October 15, 2024
At Deepflow, Inc. (“Deepflow”, “we”, “us”, or “our”), we are committed to protecting your personal information and your right to privacy. We want you to be fully informed about the information we collect, how it is used, shared, and protected, and the choices you have with it and explain the privacy and data practices at Deepflow.
This privacy policy (the “Policy”) applies to all information collected through our website located at deepflow.ai (the “Website”) and/or any related services, sales, marketing, or events (we refer to all of these collectively in this Policy as the “Services”).
If there are any terms in this Policy that you do not agree with, you should immediately discontinue use of our Services. If you have any questions or concerns about our disclosed practices with regards to your personal information, please contact us at support@deepflow.com.
We collect personal information when:
We collect the following categories of personal information:
Our Website and Services are designed for business professionals. We do not intentionally collect any personal information from minors under the age of 16. If you believe we have obtained personal information associated with children, please contact us at support@deepflow.com and we will delete it.
We use the personal information that you give and we collect for the following purposes:
We may disclose your information with your consent. We may also share your information with our corporate affiliates, as well as vendors or service providers who:
In addition:
In addition, we may disclose de-identified, aggregate, or anonymous information about our Website visitors for any purpose.
You can exercise these choices by contacting Deepflow at support@deepflow.com.
Like many companies, we use cookies, pixels, web beacons, and other tracking technologies to collect information about your browsing activities, your interactions with websites and apps, and potentially to serve tailored ads. There are a number of ways to opt out of having your online activity and device data collected through these Services, which we summarize below:
Vendor or Partner / Privacy Policy / Opt-Out
Google Ads and Analytics / Google’s Privacy Policy
Please note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Deepflow discloses the categories and types of personal information collected and disclosed in the sections above. Deepflow does not ‘sell’ or ‘share’ personal information, as defined by any U.S. state privacy law.
The European Union and the United Kingdom (“UK”) have enacted comprehensive privacy laws including the General Data Protection Regulation (collectively, the “GDPR”). The GDPR affords residents of the UK and European Economic Area (“EEA”) certain privacy protections and rights. Please note that certain AI technologies may be restricted in some countries. If such technologies are banned in your country, do not use our Services.
We process personal data under the following legal basis.
Processing Activity / Legal Basis
Placement of cookies on our Website / Consent
Improving our Website and services / Legitimate Interest
Product, Marketing or Service-Related Communications / Legitimate Interest
Billing and Services Delivery / Necessary Pursuant to Contract
Under the GDPR, we are designated as a “Controller” for the collection and use of all information collected through this Website, except for any Training Data. For use of our customers’ personal data, including Training Data, we are designated as a ‘Processor.’ A list of our subprocessors is available to our enterprise customers on-demand.
We may transfer to, and store the data we collect about you, in countries other than the country in which the data was originally collected, including the United States, Canada, or other destinations outside the EEA and the UK. Those countries may not have equivalent data protection laws as the country in which you provided the data. When we transfer your data to other countries, we will protect the data as described in this Privacy Policy and applicable supplemental product privacy policy and comply with applicable legal requirements providing adequate protection for the transfer of data to countries outside the EEA.
If you are located in the EEA, we will transfer your personal data to our processors in the United States through execution of the Standard Contractual Clauses adopted by the European Commission.
For any data subjects who are customers or have interacted with Deepflow, please contact us at support@deepflow.com to exercise your rights to Access, Modify, Delete, or Object to our use of your personal data.
If you believe one of our clients has uploaded your personal data as part of our Services, please contact that company as Deepflow does not have access or the capability to rectify data subject rights related to Client Data.
In addition to the rights granted above, if you are a UK or EEA resident, the GDPR grants you the right to lodge a complaint against us with your local data protection authority. You can find your data protection authority at https://edpb.europa.eu/about-edpb/about-edpb/members_en.
We have implemented reasonable security measures designed to protect your personal information from unauthorized access and disclosure. It is important that you understand, however, that no website, Internet-connected device, or online platform is completely secure. We cannot anticipate all potential misuse of your information, and as a result, cannot guarantee the security of any information you transmit to us.
We generally retain customer personal information for as long as necessary to provide our Services. We may also retain personal information if required by law, or for our legitimate interests, such as abuse detection and prevention, and defending ourselves from legal claims. Residual copies of personal data may be stored in backup systems for a limited period as a security measure to protect against data loss.
For more information, please email us at support@deepflow.com.
We do not intentionally collect any personal information from children under the age of 16. If you believe we have obtained personal information associated with children under the age of 16, please contact us at support@deepflow.com.
Our Services may contain links to other websites or services. We do not control what information you provide, or is collected by these third-party websites. We encourage you to read the privacy policies or statements of the other websites you visit.
We may revise this Policy from time to time. Review it occasionally so that you keep up-to-date on our most current practices. We will put the effective date of the latest version at the top of each Policy.
If you have any questions about our privacy or security practices, or if you would like to request access to or correction of your personal information, you can contact Deepflow by mail, telephone, or e-mail:
Deepflow, Inc.
123 Demo Street, San Francisco, CA 94105
support@deepflow.com